[Support] Help Your Customer Support Agents - Build an Integrated Self-Serve Support Center

System
System admin
edited March 2018 in Blog Comments

image[Support] Help Your Customer Support Agents - Build an Integrated Self-Serve Support Center

Who knew that the ‘hands off’ approach could be so challenging? Customers are increasingly demanding self-service customer support options. In fact, they now overwhelmingly prefer it to traditional direct channels like phone or email.

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