It looks like you're new here. If you want to get involved, click one of these buttons!
The key to success in any endeavor is measurement. I mean that quite literally. Without a quantifiable sense of where you are vs. where you were, you can’t know (in any meaningful way) whether you’ve succeeded or not.
Read the full story here
I agree with you @davemc. Certainly your goals/KPIs should be reflective to where you sit within a company. I appreciate you suggesting these other KPIs, because it's essential to be flexible to the needs of the organization.