How Online Communities Improve Customer Support

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edited April 2017 in Blog Comments

imageHow Online Communities Improve Customer Support

… or,  how to make your customers happy by letting them talk to each other Customer-driven online forums and other forms of customer support communities are nothing new. It’s a successful strategy that’s been around for years, and there’s a good reason why: because a properly executed, self-serve support option not only emboldens a company’s … … Continue reading →

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