Quit Complicating Things: A Happy Customer is a Loyal Customer
System
admin
Quit Complicating Things: A Happy Customer is a Loyal Customer
Here’s a basic principle we can all agree on: It’s cheaper to keep a customer than to find a new one. We all know that. We don’t need surveys (like this one) to tell us that it costs roughly 5 times as much to make a new sale than to sell to an existing customer. Read more...
0